Toll Free: 1300 735 732


School FAQ's

Which countries do you send students to / from?

Nacel Australasia has offices and partners all around the globe, over the years we have sent and received students from; France, Italy, Germany, Spain, Belgium, Switzerland, Argentina, Chile, Brazil, Columbia, China, Japan, USA, Canada, Mexico and many more.

How many students travel on these type of programs?

In 2013 over 30,000 students traveled on Nacel programs internationally.  Most students are aged 15 – 17 years old and both male and female students, we open applications to students from Year 9 – 12.

What is the purpose of the programs?

To immerse the student into the language and culture of the country. This is why we send groups of students with our chaperones to the host country but once they arrive, they splinter in different directions to join their host families and attend the high school as we generally place 1 student per family and per school.

Is this a little daunting for the student?

Yes it is at first however without the temptation of speaking the native language with a fellow student(s), it compels the student to eat, drink, sleep and eventually dream in that language. We prepare students prior to departure with this knowledge in mind offering feedback from returned students and how they managed. We also brief the host families at length about the objective of the program.

How long are the programs?

Nacel Australia has a variety of lengths to accommodate school holiday periods. Throughout June, July & August each year we have students arriving throughout Australia for 4 and 10 week programs. We also have long term programs that see students arrive for a term, semester or academic year at varying times throughout the year.

For Australian students travelling overseas, we have 4,6,8 & 10 week options over the November, December and January holidays. We also offer term, semester and academic year programs in August and January each year.

Are our programs reciprocal?

No, there is no obligation whatsoever for students that travel overseas on our programs to have to host a student in return or vice versa. This takes the obligation away from either decision that offers families much more flexibility.

Do the students require a visa?

This is determined by the length of the program. We have short term and long term programs and all long term programs require students to apply for International Student – exchange student visa. Nacel Australasia has all the details to assist students applying for a visa. All short term programs arrive in their host country on a tourist visa so no extra application is required.

Is the student enrolled at the school?

Again depending on the length of the program. For short term programs students are not enrolled into the school, they are guests of the school attending classes to expose the enrolled students to another cultural perspective from someone their own age.

Long term students are enrolled in the school through a system managed by the Dept of Education in each state by completing the Acceptance Advice for Secondary Exchange Students (AASES Subclass 571) form. Nacel Australia makes all of these arrangements with the school and the student.

Does the student complete standard enrolment forms?

Yes, both short and long term students may complete all standard enrolment forms from the school prior to arrival. Once received by Nacel Australasia, we will arrange for the student to complete these in their home country and return them to the school.

Are there any administration costs to the school?

None, Nacel Australasia manages all of the administration, travel and pastoral care for the students whilst on the program.

Does the school charge any fees to the student?

This is again dependant on the length of stay. For short term programs we are very fortunate to have all of the schools accept our students as guests and no tuition fee is charged. However ongoing school costs such as uniform, computer hire, excursions etc are chargeable to the student.

For long term programs students are enrolled in the school on the Acceptance Advice for Secondary Exchange Students (AASES) that waives tuition fees. The student is charged for ongoing school costs such as uniform, computer hire, excursions etc. Further details on the AASES process is available from the Dept of Education in your state.

If the student is not enrolled, what responsibility does the school have to this person?

All students participating in a Nacel Australasia program fall under the pastoral care responsibility of Nacel Australasia. Meaning we have native speaking chaperones travelling with the group, we have local coordinators that have interviewed the families, made contact with the school and the student throughout the program and we have our monitored 24/7 support line that ensures an immediate response.

All students are fully insured whilst on the program and biological parents are kept informed at all times. The school is to respond to the student as normal with the knowledge that any behavioural, health or academic concerns can be conveyed to Nacel Australasia at any time and we will act on this.

Where do the host families come from?

Nacel Australasia will generally establish that a school is open to accepting a student and then we start promoting the idea to the school community. We offer; articles that can be added to the newsletter flyers that can be distributed to students local staff that can present to students about the opportunity at anytime

Any families that express interest are more than welcome to contact us:

National toll free number: 1300 735 732

Are the host families paid?

The basis for these programs is cultural understanding and as such we ask for volunteer families to take this unique opportunity for their children. There is no fee paid to the host families as they are asked to accept the student as a part of their family unit and treat them as they would their own children.

Having voluntary host families around the world greatly assists us to keep the cost of these programs to a minimum that in turn offers a much wider number of students the chance to enjoy this experience.

What is the difference between a full fee paying international student and an exchange/language learning student?

Only education institutions, registered under the ESOS Act and listed on CRICOS – the Commonwealth Register of Institutions and Courses for Overseas Students, can enrol overseas students studying in Australia on a student visa.

These registered providers have met the standards required by registering authorities such as Tertiary Education Quality and Standards Agency (TEQSA); Australian Skills Quality Authority(ASQA); the relevant state designated authorities; and the Department of Education under quality assurance frameworks and the additional requirements of the ESOS Act and the National Code.

What is the level of English of the students?

This is varied however as English is a compulsory language studied from primary school in most countries we deal with, the general level of understanding is quite good.

The students enter the general population in the school to improve their conversational skills and increase their vocabulary and if they are finding this process difficult, Nacel Australasia will discuss this with them and the school to remedy the issue. Specialized course such as ESL is not a requirement of our programs.

Does the school need to offer a language as part of its curriculum in order to accept a student?

No, Nacel Australasia has many schools offering places to students without any languages or even competing languages to that of the student. These schools understand the benefit of having this living example of another culture interact with their students, opening minds and hearts to the benefits and advantages of this experience.

Students arriving in Australia are here for an English experience so there is no requirement for other languages from the schools point of view.

Host Families FAQ's

When do the students arrive?

For short term programs, students arrive in June, July & August each year. For the longer term programs, students can arrive at varying times throughout the year.

What are the students hoping for?

They want to experience life in Australia, enhance their English skills, participate in an Australian school and make new friends.

Can we request a male / female and request an age?

All requests are taken into account as much as possible. All students are aged between 14 and 17.5 years old.

If we host a student, can my child stay with that student's family if they go on a Nacel Australasia outbound program?

If it is convenience for the family to host your child, then this may be a possibility. The host family will be subject to the same interview and screening process.

Can we only host when we have participated in a Nacel Australasia outbound program?

No, it is not necessary for you to go on a Nacel Australasia program before hosting a students and likewise, you are not committed to hosting a student if you participate in an outbound program. All of our programs are non reciprocal.

What is expected of us?

Nothing is expected, just a warm welcome. The student should be included in your daily routines and activities. You will receive host family guidelines full of tips and the local Nacel Australasia coordinator that interviews you can explain these further.

Does the student need a separate bedroom?

No, the student can share with a child of the same gender.

Do we get paid for hosting a student?

The cost of the programs is kept to a minimum as a result of families in Australia and Europe offering their homes on a voluntary basis.

What if there is a problem?

There will be a Nacel Australasia local coordinator assigned to your student and family who you can contact at any time. You will also have the 24/7 support of the Nacel Australasia office.

What if there is a medical problem?

All students come with comprehensive medical insurance. If payment is required when visiting a doctor, either the student or host family should pay and Nacel Australasia will ensure an immediate reimbursement once a receipt is received.

When will we know who our student is?

After you apply, Nacel Australsia will match your host family dossier to a student’s dossier based primarily on similar interests. You will then be forwarded the student’s details, photos and a letter they have written to their host family and be encouraged to begin communicating.

If we offer to host a student, are we certain to receive one?

No, sometimes we have more offers to host that students and therefore, we choose families based on the most suitable match to the students interests and hobbies.